View Ticket

Ticket# - {{data.ticket_no}}

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Unit Name: {{data.unit_name}}
Kroll Service Username: {{data.service_username}}
Paper Service Username: {{data.service_username}}
Print Service Username: {{data.service_username}}
Status:{{status}}
Notification: On
Notification: Off
Store Name:
{{data.store_name}}
Facility Name:
{{data.facility_name}}
Issuer Name:
{{data.issuer_name}}
Issuer Email:
{{data.issuer_email}}
Issuer Phone:
{{data.issuer_phone}}
Issue Date:
{{data.issue_dt}}
Ticket Detail
Issue Type:
{{data.incident_type}}
Other
Description:
{{data.ticket_desc}}
Question:
{{x.question}}
Answer:
{{x.answer}}
Comment:
{{x.comment}}
{{x.comment}}
Ticket Activity/History
Date/Time Username Action Change
{{ticketdata.activity_dt}} {{ticketdata.activity_user}} {{ticketdata.activity_status_text}} to {{ticketdata.to_user}}
Ticket Assign To
{{data.assign_user}}
{{data.ticket_assign_dt}}
Update Ticket Status
Select User*:
Enter Note *:
Update Ticket Status
Enter Note*:
Assign Ticket to Engineer
Ticket Forward Detail
Notes

{{ticketNoteData.activity}}

Resolved Note Completed Note Fwd. Note to {{ticketNoteData.to_user}}
By: {{ticketNoteData.activity_user}} ({{ticketNoteData.role_name}}) {{ticketNoteData.activity_dt}}